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THE BIG MEOW takes your privacy very seriously. This Privacy Policy informs you about:


If you have any questions or concerns about this Privacy Policy, please contact us at hello@thebigmeow.com.au.


This website only


This Privacy Policy applies only to THE BIG MEOW website. This Privacy Policy does not apply to any other website we may be linked to (e.g. Facebook, Instagram). We recommend that you read the Privacy Policy of each website that you visit to find out how they collect and use information. ​

Why we collect information

We only collect your information to carry out our business. We will not use, sell or disclose your information for any other purpose without your consent unless the law requires us to. We do not disclose your information to overseas recipients.​

How we collect information

We collect information through our website’s online enquiry form and the normal course of service delivery, for instance when you:  

  • email us 

  • phone us (we may store your phone number) 

  • give us a business card.

We try to ensure that your information is accurate and up to date. Please tell us if you believe otherwise.

What information we collect


If you just view the Site, you are not required to provide information. However, when you access certain content or directly contact THE BIG MEOW, we may ask you to provide:

  • contact information (e.g. name, email address, postal address and phone number)

  • username and password

  • correspondence you have sent to us.


Usage data

When you visit and interact with the Site, certain information may be collected automatically, including:

  • your computer’s Internet Protocol (IP) address

  • your browser type and operating system

  • the previous site you visited

  • the pages you access on our site

  • the information you download. 



How we use information

Site management

We may use the information that we collect to:

  • maintain our Site

  • notify you of any changes

  • allow you to participate in any interactive features on the Site.

Email communication:

We may use the information that we collect to send you emails regarding:

  • information about your account

  • changes to the Site

  • promotional messages about products and/or services.

Also, if you signed up to receive our newsletters, we also will send them to you via email as requested.

Request fulfilment

We may use your contact information fulfil requests for products and services. For example, to:

  • respond to your customer service requests

  • allow you to participate in features on the Site  (e.g. surveys, polls, giveaways, and message boards).

Statistical analysis

To learn more about how our Site is used, we aggregate and analyse the data that we collect. We may use this information to:

  • monitor and analyse use of the Site

  • increase our Site’s functionality

  • better tailor our content and design to suit our visitors’ needs.


We may use the information that we collect to prevent illegal activities, to enforce the Site’s Terms and Conditions, and to otherwise protect our rights and the rights of our users.

How we store information and keep it secure


Coming soon!

How you can access your information

Coming soon!